Thank you for contacting Wacom Customer Support. It took two days for them to respond, and here is what they said in the email: Any help you can provide would be most excellent. I have tried 3 different USB ports in my computer. The pen does not work and the tablet does not appear when I open the Wacom Desktop Center (says No Device Connected). The tablet turns on when plugged in, the buttons work, and my finger can move the mouse. Model Number: CTH-670 I have followed the “What does the error message “Your device is not responding” mean and how do I fix it?” instructions under the Wacom Customer Support site. I followed their instructions on their webpage to no avail, so I contacted support as instructed. I know it’s not responding – it’s not working! I went to Wacom’s website support and found the exact error screen that I was getting. Spring cleaning time came up and I found it again, so I decided to give it another go. I thought it was just used and abused so I set it aside, as I didn’t need it when I found out it wasn’t working. However, when I got a new computer, it stopped working. I received a Wacom Bamboo Tablet CTH-670 from a friend a while back and it worked great. Wacom is the premiere brand, but Amazon’s Best Seller is currently under $25! It’s a little small, but might be good for you to try out to see if a larger investment is worth it. If you do a lot of editing, I highly suggest one. Wacom Tablets (or any other tablet I’m sure) are great tools for those who do a lot of work in Photoshop or other photo editing software.
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